All orders ship free and are carried end-to-end by SF Express / UPS, with tracking available from the moment they are dispatched.
1. Dispatch time
- In-stock items: dispatched within 48 hours of successful payment.
- Custom engraved items: dispatched within 5–7 business days after the engraving proof is confirmed.
2. Coverage and delivery time
- Mainland China: 1–3 business days.
- Hong Kong, Macau, Taiwan and overseas: 5–12 business days, subject to the carrier's actual delivery time.
3. Countries and regions we ship to
- We currently deliver to: China, the United States, Canada, the United Kingdom, Australia, Japan, all 27 EU member states, plus Iceland, Liechtenstein, Norway and Switzerland.
- The country list available at checkout reflects our current delivery coverage. If your location is not listed, email us at wuy73974@gmail.com and we will check whether we can arrange delivery separately.
- Due to international sanctions, export controls or carrier restrictions we cannot ship to sanctioned countries or regions (including but not limited to Iran, North Korea, Syria, Cuba and the Crimea region). Orders to such destinations will be cancelled and fully refunded.
4. Duties and taxes
- Import duties and customs clearance fees on overseas orders are the responsibility of the recipient, subject to local customs regulations.
- Our prices do not include destination-country taxes. If local rules require advance declaration or collection, we will let you know.
5. Tracking and delivery
- After dispatch we email you the tracking number, which you can check in real time on the carrier's website.
- Please make sure your delivery address and phone number are accurate; any redelivery fee caused by an incorrect address or contact details is borne by the buyer.